Frequently asked questions
How do you protect my order during transit without compromising the planet?
We believe that uncompromising protection should never come at the cost of the Earth. Each order is secured within our signature break-resistant packaging, crafted entirely from biodegradable and recycled materials. This thoughtful balance of durability and sustainability ensures that every piece reaches you in flawless condition—while honoring our commitment to a greener future.
How may I preserve the luster of my Porcellique pieces?
To maintain the immaculate finish of your collection, we recommend gentle hand-cleansing with lukewarm water and a mild, pH-neutral soap. Avoid abrasive materials, and instead use a soft microfiber cloth to buff the surface. This ensures the translucent elegance of your porcelain remains timeless and untarnished.
Do you offer wholesale solutions for cafés, restaurants, and hospitality businesses?
Indeed. Porcellique serves as a premier destination for artisanal tableware, offering meticulously curated collections tailored for refined hospitality environments. We welcome cafés, restaurants, and hospitality professionals to partner with us in transforming their tables into expressions of sophistication and elevated dining.
Are your collections designed for the rigors of a modern kitchen?
Absolutely. Most of our ceramic creations are microwave and dishwasher safe, thoughtfully engineered to meet the demands of contemporary kitchens and high-paced hospitality environments.
A Note on Our Gilded Artisanship:Pieces adorned with gold or silver detailing require special care. To preserve their brilliance, we recommend gentle hand-washing, as these delicate finishes should be kept away from microwave heat and dishwasher cycles.
What is the minimum order requirement for your wholesale collections?
At Porcellique, we believe exceptional craftsmanship should remain accessible. We offer flexible minimum order quantities tailored to suit businesses of all scales—from boutique cafés to large hospitality establishments. Our goal is to support your vision without imposing rigid limitations.
If a piece is damaged, must I replace the entire collection?
Not at all. We understand the dynamic nature of hospitality environments. To support uninterrupted service, we provide seamless replenishment options, allowing you to replace individual pieces as needed. This ensures your collection remains complete and your presentation consistently refined.